Privacy policy

Cloudsoftera (“we”, “us”, “our”) operates this website and the software platforms described on it. This policy explains what information we collect when you use this site, how we use it, and the choices you have.

Information we collect

We collect information you give us directly, and a small amount collected automatically:

• Enquiry and quote details: your name, email address, phone number, the service you’re asking about and any message you send through our contact or quote forms.
• Job applications: your name, contact details, the role you’re applying for, and any portfolio or résumé links you choose to share.
• Newsletter sign-ups: your email address, if you subscribe from the blog.
• Blog comments: your name, email address and comment. Your email is never published.
• Technical data: basic information such as browser type, device type, approximate location, pages visited and your IP address, collected through server logs and the analytics tools described below.

How we use it

We use this information to reply to enquiries, quote requests and job applications; to provide, maintain and improve our services; to send information you’ve asked for; to understand how visitors use this site; to measure our advertising; and to keep this website secure. We do not sell personal information.

Cookies, analytics and advertising

This site uses the following third-party services, which may set cookies or collect technical information under their own privacy policies:

• Google Tag Manager and Google Analytics, to understand which pages are useful and how visitors find us.
• Meta Pixel, to measure the results of our Facebook and Instagram advertising and to show our ads to people who have visited this site.
• Google Fonts and jsDelivr, which deliver the typeface and icons used on this site.
• Google Maps, which shows our office location on the contact page.

You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings. The site works without these cookies.

Data sharing

We share personal information only with service providers who help us run this website and our business, under confidentiality obligations; when the law or a valid legal process requires it; or with your explicit consent.

Data retention

We keep enquiry and quote information for as long as reasonably necessary to respond to you and to maintain business records. After that it is deleted or anonymised.

Security

Forms on this site are protected against automated abuse, and submissions travel over an encrypted connection.

Your rights

You can ask us to access, correct or delete the personal information we hold about you at any time by writing to info@cloudsoftera.com. We will respond within a reasonable time.

Children’s privacy

This website and our services are intended for businesses and professional enquiries. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we make a material change, we’ll update the date at the top of this page.

Contact us

Questions about this policy can be sent to info@cloudsoftera.com, or in writing to Plot No. 98, U-Block, New Roshanpura, Najafgarh, New Delhi, Delhi 110043.